Using this website, and getting around the house

Last updated September 15, 2026.

Most of the people who read this site are over sixty, or are reading it at eleven at night on a phone after a long day at a hospital. That is the whole reason for the large type, the short lines and the quiet pages. Accessibility here is not a compliance exercise; it is the audience.

What we aim for

We aim to meet WCAG 2.2 level AA. We believe the site currently does, with the exceptions listed further down, and we would rather publish the exceptions than claim a clean sheet.

What has actually been done

• Text is at least 16 pixels on every page, and the type scales with your browser or phone setting rather than being pinned.
• Colour contrast meets WCAG 2.2 AA, including the cream-on-forest sections and the brass accents, which were darkened specifically to pass.
• Every page works from the keyboard alone, and the focus outline is visible rather than removed.
• Headings run in order, so a screen reader can be used to skim a page instead of reading all of it.
• The enquiry form has real labels, describes its own errors in words, and submits successfully with JavaScript switched off.
• Animation is decorative only, and all of it stops if your device is set to reduce motion.
• Nothing on the site autoplays, flashes, or moves on its own.
• Images carry alt text, and the illustrated placeholders are marked as decorative so a screen reader skips them rather than describing artwork.

What has not been tested

An accessibility statement that lists only successes is not worth reading. These are the real gaps as of today:

• The site has been tested with VoiceOver on macOS and iOS, and with keyboard navigation. It has not yet been tested with JAWS or NVDA on Windows.
• It has not been audited by anyone outside the people who built it. An independent review is worth paying for and is on the list.
• No page has been checked against a screen magnifier at very high zoom levels.

Getting around the house itself

This is the other meaning of the word, and for most families it is the more urgent one. Step-free access, doorway widths, whether a particular bathroom takes a wheeled shower chair, how far it is from a bedroom to the dining table — these are specific to the house and they are the sort of thing that should never be guessed at from a web page.

So please ring and ask. We will measure whatever needs measuring and tell you plainly whether the house suits the person you are asking about, up to and including telling you that it does not.

(706) 703-3101Someone answers 8am – 8pm, seven days. Staff on-site 24 hours.

If something here does not work for you

Tell us and we will fix it. A description in your own words is completely sufficient — you do not need to know what the problem is called, and it helps to know what you were using (a phone, a screen reader, a particular browser) only if that is easy for you to say.

Email hello@premiumresidentialliving.com or call (706) 703-3101. We will reply within two working days, and if a fix will take longer than that we will say so and offer you the information another way in the meantime — read out over the telephone, or in a large-print letter.

Alternatives to this website

Nothing on this site is only available on this site. Everything on it — what the rooms are like, what care is included, what it costs — can be had by telephone, in a printed pack posted to you, or in person on a visit. If reading screens is difficult, that is not a barrier to talking to us.